I still was not convinced this was an insurmountable problem. For all intents and purchases, I gave Steam (and Ubisoft by proxy) my money so I could download a ten gigabyte nothing. I systematically confirmed the game listed absolutely nothing unlocked. The game informed me I needed to unlock the base game to play custom matches. I decided to file a support ticket, then went to try out a custom game since such games tend to be where I spend the meat of my time in Heroes games anyway. The activation key that was in use by me, right at that moment, was unable to allow me to access the single-player campaign. The game told me the key was invalid because it was already in use. Still, I decided to oblige them by re-entering my CD Key as provided by Steam (again) with the further mild annoyance of being unable to copy and paste it. I was running the game through Ubisoft's own online service, in my experience that tends to be sufficient proof that I actually am legitimate. I considered this a rather silly annoyance. Which then prompted me to purchase and unlock the campaign mode.
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